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    The Charles Hotel in Harvard Square (Cambridge, USA)

    The Charles Hotel in Harvard Square (Cambridge, USA)

    About The Charles Hotel in Harvard Square

    Situated in central Cambridge less than a mile from Harvard University and a twenty-minute drive from Boston, the Charles Hotel offers opulent accommodations within a stroll of popular area attractions. Rooms and suites vary in size and amenity at the Charles Hotel, offering LCD flat panel televisions, C. O. Bigelow designer toiletries, Bose Wave radios, floor-to-ceiling windows, bathrobes/slippers and fireplaces. Hotel features comprise spacious event/conference venues, free Wi-Fi, a full service spa, salon and fitness center, a library and art collection, pet-friendly accommodations, wheelchair accessibility and room service. Dine on-site for full menu fare at the hotel's four unique dining and cocktail venues. Don't miss nearby favorites like Harvard Museum of Natural History, Harvard Art Museums, Longfellow House Washington's Headquarters National Historic Site, and Mt. Auburn Cemetery, all within a seven-minute drive of the hotel.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.0
    trivago Rating Index based on 6903  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  9.5 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Superb Location

    Just a stroll from Harvard Square in central Cambridge, this locale is excellent if you're in town for business or events at Harvard University. Walking distance to every type of venue you could desire, with plenty of taxis available when needed. On-site dining is popular with locals as well as guests and catered events are always top notch. Paid parking is abundant and provides electric charging stations as well as optional car washing services while you're parked.

    positive:

    Clean, Spacious Rooms

    Rooms are ample, well-supplied and tidy, with pleasant views over the city.

    positive:

    Helpful Staff

    Polite and friendly staff ensure a flawless and speedy reservation and check-in/check-out process. Very professional and courteous at all times.


    Negative Reviews

    negative:

    Extra Fees for Everything

    At every opportunity, there are extra charges added, such as additional costs at breakfast, paid parking and all in-room snacks/beverages cost something- nothing is complimentary. There is no coffee maker provided in the rooms either, requiring guests to go out and purchase coffee.

    negative:

    Overpriced Provisions

    Some felt the rooms were small for the prices paid, and the layout was not ideal for others. In-room temperature control has been iffy at best, causing some guests to wake up sweating or freezing more than once. Lighting, especially in the bathroom, is uncomfortably dim. Some complained of stained carpeting, worn furniture, ripped curtains and spots on the bathrobes. The feather pillows provided are not everyone's favorite, either.

    negative:

    Noise Issues

    Some experienced noise disturbances from the restaurants below, and others were distraught from being placed in a room above the pool, which echoed with loud voices throughout the evening. Others were awakened by housekeeping even though they placed the "Do Not Disturb" sign on the door, while others heard every door slam on their floor as people went in and out.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Body treatments
    4. Hot stone massage
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Lift
    5. Gym
    6. Hairdresser
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Hotel safe
    13. Convenience store
    14. Conference rooms
    15. Non-smoking rooms
    16. Computer with Internet
    17. Restaurant
    18. 24-hour reception
    19. On-site boutique shopping
    20. Laundry service
    21. Spa
    22. WiFi in public areas
    23. Room service
    24. 24-hour room service
    25. Shoe cleaning
    26. Fax/Modem access
    27. Hypoallergenic rooms
    28. Doctor on site
    29. Car hire
    30. Concierge
    31. Airport shuttle
    32. Free WiFi in public areas
    33. ATM
    34. Valet parking
    35. Luggage storage
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. EV charger
    40. Hand sanitizer provided
    41. Masks provided
    42. Response protocol
    43. Online check-in/check-out
    44. New safety protocols
    45. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Ironing board
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Flatscreen TV
    Sports facilities
    1. Boat rental
    2. Bike rental
    3. Fitness
    4. Hiking trail
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    One Bennett Street,  02138,  Cambridge,  USA
    Telephone: +1 6178641200 | Fax: +1 6178645715 | 

    Frequently Asked Questions about The Charles Hotel in Harvard Square

    • Is there a pool area at The Charles Hotel in Harvard Square?

      No, The Charles Hotel in Harvard Square doesn’t offer pool areas.

    • Are pets allowed at The Charles Hotel in Harvard Square?

      Yes, The Charles Hotel in Harvard Square has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at The Charles Hotel in Harvard Square?

      Yes, The Charles Hotel in Harvard Square provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Charles Hotel in Harvard Square?

      Check-in at The Charles Hotel in Harvard Square is available from: . Check-out time is by .

    • Where is The Charles Hotel in Harvard Square located?

      The Charles Hotel in Harvard Square is located in One Bennett Street, 02138, Cambridge, USA.

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