Premier Inn Southampton West hotel (Southampton, United Kingdom)

The newly refurbished rooms at the Premier Inn Southampton West are rated highly by guests at the hotel. Spotlessly clean and modern, they offer a fairly impressive selection of amenities and plenty of space.

Guests find the staff at this hotel to be one of the highlights of the property. The team seems genuinely happy to welcome guests to the hotel and are happy to offer information about the hotel and popular attractions in the area.

Nightly rates at the hotel are more than reasonable, particularly if you can be a little flexible about your travel dates and book early on. Essential services such as Wi-Fi and parking are offered free of charge, hence add extra value. Families also appreciate the kids eat free offer in the restaurant.

Negative reviews of the Vine Inn are alarmingly frequent. Although a small number of guests were happy enough with their dining experience, many more had other ideas. Complaints centre around dirty surroundings, mediocre food and slow service.

Beyond complaints about the restaurant which is actually a separate entity to the hotel, reviews of this hotel are exceptionally positive. Occasional comments about the lack of air-conditioning crop up but these are infrequent and it really does seem that there is nothing to worry about.