Hotel Four Points by Sheraton Richmond (Richmond, USA)

Guests say the real gems of this hotel are the staff. They go above and beyond to provide exceptional service and make sure they take care of your every need. They are helpful, professional, and pleasant.

This hotel is conveniently located just 10 minutes from the airport and 15 minutes from downtown Richmond. You'll be near major highways and there are several restaurants nearby as well as shopping.

Rooms are spacious, modern, and comfy. They are well-appointed with a cozy bed and the best water pressure for showering. Guests say this is a great value for your money.

Guests say the entire hotel feels a bit outdated and is showing its age in all areas, especially the stairwells and hallways. Some rooms also have a musty odor, and there are carpet stains and water stains which give it a worn feel.

If you're a light sleeper, this may be a noisy hotel for you. The air conditioner is especially loud as it cycles on and off. Also, walls are quite thin, so if you have noisy neighbors, you are likely to hear them.

The fitness center is in the same area as the pool, so when its hot and humid in the summer months, this is not a great combination. Also, there are only two treadmills, so if you want to get in a workout, you may be fighting for gym time with other guests.