Hotel Extended Stay America Select Suites - Jacksonville - Baymeadows (Jacksonville, USA)

Many guests have liked the location of this hotel. The property sits just off Interstate 95 to the south of Jacksonville, Florida and is located very conveniently for guests who are visiting the city or are just passing through on their way somewhere else.

The majority of guests have been fond of the customer service staff at this property, saying that they try their best to be accommodating to guests throughout their stays. Guests appreciated the effort that was put in by these staff members.

Past guests have reported that the beds are quite comfortable. This was an important thing for these guests, as it helped them to sleep well throughout their time at the hotel.

Numerous guests have complained about the cleanliness of this property. These guests have said that everything from the hallways to the walls in the rooms are dirty and obviously have not had a thorough cleaning in very long time. Guests believe that something needs to be done about the overall cleanliness of this property.

Guests have commented on the smell at this hotel, as they believe that the property as a whole smells like smoke. The halls, in particular, have a distinct smoky smell and that smell has made its way into many of the rooms, as well.

There have been complaints about the microwaves, stoves, and refrigerators not working in various room at this hotel. The poor upkeep on these appliances made it almost impossible for guests to cook in their suites.