Located in the heart of the Great Smoky Mountains, Hotel Eden Crest features log-cabin style vacation homes just a short drive from both Gatlinburg and Pigeon Forge. A variety of cabin styles are available, from one-bedroom to four and five-bedroom and even condos. Cabins are en suite and come with cable TV, free Wi-Fi, full kitchen, and deck. Cabins also come with Jacuzzi tubs and fireplaces. Some cabins are pet-friendly. Some cabins also come with a private swimming pool or hot tub. Hotel Eden Crest offers concierge services. Free self-parking is available at each cabin. This hotel offers wedding and event space and coordination. Tour/ticket assistance is available. No onsite restaurant is available, however, many restaurants are a short drive away including the Smoky Mountain Brewery and Mama's Farmhouse. Arcade City, Great Smoky Mountain Wheel, and the Island at Pigeon Forge are all just over one mile away. The Elvis Museum is one mile from this hotel.
Guests say the location of these cabins is perfect for those who want to enjoy the peace and quiet of the surrounding mountains, but the cabins are also very close to all that Pigeon Forge and Gatlinburg offer in terms of dining, entertainment, and activities, including the ever-popular Dollywood.
These cabins are quite versatile and can easily accommodate any size group. They offer smaller size cabins perfect for the couple looking for a romantic getaway, yet they also have cabins to accommodate large groups and family reunions. Guests say the beautiful mountain views are not to be missed.
The unconventional check-in process makes it quite easy to quickly check-in and check-out of your cabin. A code to unlock the door will be texted to you so you can gain immediate entry upon arrival.
Guests report that cabins are in need of a thorough and deep clean. There is quite an amount of mould in the bathrooms, dirty carpets that need replacing, and a thick coat of dust throughout. While you will anticipate seeing bugs while in the woods, there were also dead bugs throughout the cabins that needed sweeping away.
Many guests feel that the customer service provided by the owners needs improvement. Guests were quoted amenities such as access to a pool, or washer and dryer in cabin, only to arrive and find that those were not available at all. Guests also feel that the owners fail to return phone calls in a timely manner to resolve issues encountered during your stay.
Some cabins come with a private hot tub, however, many guests say that these hot tubs are locked upon arrival and therefore can't be used as anticipated, leading to colossal disappointment.
Yes, Hotel Eden Crest offers 2 pool areas.
Yes, Hotel Eden Crest has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Hotel Eden Crest provides Parking, Accessible parking for guests.
Hotel Eden Crest is located in 652 Wears Valley Road, 37863, Pigeon Forge, USA.
Hotel Eden Crest Nearby attractions include Dollywood, Grand Spring Rod Run, Gatlinburg–Pigeon Forge Airport, Great Smoky Mountains National Park, Christmas In July, Titanic Pigeon Forge, Pigeon Forge Road Show, North American Country Music Association International.
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