About Best Western Plus Heritage Rail Inn & Suites
The Best Western Plus Heritage Rail Inn & Suites is a charming accommodation choice that offers an outdoor swimming pool, 24-hour fitness center and free Wi-Fi. Positioned off Interstate 83, the hotel is a ten-minute drive from downtown York.
The air conditioned rooms at the Best Western Plus Heritage Rail Inn & Suites are recently renovated and all come equipped with a flat-screen cable television, refrigerator, microwave and coffee/tea making facilities. Private bathrooms also feature a hairdryer and complimentary toiletries.
A 24-hour business center ensures guests can get in work while staying at the hotel. Additional amenities provided by the hotel include a 24-hour front desk, laundry facilities and free on-site parking.
Served in the spacious dining area, the hotel’s breakfast buffet is complimentary with all stays and comprises a varied menu of hot and cold items.
Perrydell Farm Dairy is less than 20 minutes away from the hotel on foot. The Harley-Davidson Vehicle Operations is a 15-minute drive.
Positive Reviews
positive:
Spacious and modern rooms were popular
The spacious, well-cleaned and modern rooms at this mid-range chain hotel went down well with visitors, who liked the smart decor, cozy beds and work desks. Many reviewers remarked that their rooms were well-equipped with microwaves, flat-screen TVs, coffee-makers, mini-fridges and complimentary toiletries. The generously-sized suites adding sofa-beds appealed to families looking for extra space. Guests also welcomed the free Wi-Fi and shared facilities like the fitness center, outdoor pool and on-site convenience store.
positive:
Great customer service
According to most reviewers, the professional, friendly and obliging personnel were a pleasure to deal with and provided great customer service. Animal owners were delighted that pets were allowed.
positive:
Suburban location off the freeway
This roadside hotel’s suburban location south of downtown York, Pennsylvania appealed to guests as there were gas stations and several dining options in the vicinity plus ample free on-site parking. Furthermore, it was within easy driving distance of downtown York with its notable historic buildings. The proximity of Interstate 83 appealed to drivers as it made it straightforward to access area attractions, academic institutions, shopping malls, sports venues and fairgrounds.
Negative Reviews
negative:
Minor cleanliness and maintenance issues
Minor maintenance and cleanliness issues disappointed critics in several rooms. These included slow-draining water, bathrooms that could have been more comprehensively cleaned and trash leftover from previous guests.
negative:
Breakfast divided opinion
The complimentary express breakfast buffet featuring hot and cold items divided opinion. Although many guests loved the signature cinnamon rolls and appreciated the simple offering of eggs, bacon, pastries, fruit and cereals, others were less impressed. Critical diners felt the food choice was too limited or that the breakfast room was rather cramped.
negative:
Pet smells encountered
One downside of the pet-friendly policy was that several guests detected lingering pet smells in certain rooms, which some found unpleasant.