About Holiday Inn Express & Suites Rapid City, an IHG Hotel
Holiday Inn Express & Suites Rapid City, an IHG Hotel is a business and leisure hotel near a multitude of attractions like the Civic Center, the Dinosaur Park and the Journey Museum & Gardens in South Dakota.
Along with kitchenette amenities, each room features air-conditioning, free Wi-Fi and flat-screen TVs. There are also suites that feature fireplaces and separate living areas.
The smoke-free, Wi-Fi rich hotel with free parking offers 24-hour fitness center, spa tub and indoor pool. You'll also find a business center and 24-hour front desk staff ready to help.
An Express Start hot and cold breakfast buffet is offered at no charge along with tea and coffee in the lobby throughout the day.
Holiday Inn Express & Suites Rapid City, an IHG Hotel is the within driving distance of the Black Hills National Forest and the Custer State Park. It's also approximately 40 minutes to Mount Rushmore.
Positive Reviews
positive:
Big Appreciation for Little Extras
Several guests mentioned that they enjoyed things like the pool and the breakfast buffet offered each morning. Others cited that they enjoyed the evening pancakes. So, although not a resort, many people did enjoy the small touches that made their stay special.
positive:
Prime Rapid City Location
Vacationers mentioned that this hotel is ideally located. It's close to the tourist attractions but also to the natural resources in the area. So if you're looking for a hotel that's within driving distance of places like Mount Rushmore, which is about 40 minutes away, you'll be happy.
positive:
Cleanly Comfortable Accommodations
Guests mentioned that in addition to being clean, the rooms are also rather comfortable thanks to the soft pillows and bed. As for decor, if you're looking for something a bit more modern, a majority of guests mentioned you'll like this location.
Negative Reviews
negative:
Front Desk Needs Improvement
Although the majority of guests had pleasant interactions with the staff and gave them high marks, some visitors claim that the front desk seems a bit disorganized. Others commented that they could be a bit friendlier. Again, most visitors enjoyed their service here.
negative:
Noise Might Be a Factor
Most guests didn't have an issue with sound, however, some visitors did. They claim they were able to hear people overhead as well as in the hallways. So just be advised that packing earplugs.
negative:
Check-in May Take a While
According to some guests the front desk staff moves a bit slowly. Others commented that housekeeping seems to be short staffed. When you put these two aspects together, guests mentioned that checking in can be a longer process than expected. The majority of guests, however, didn't have an issue.