Guesthouse Quality Inn Old Saybrook - Westbrook (Old Saybrook, USA)

This hotel is located conveniently slightly off the intersection of Route 9 and Interstate 95 which makes it easily accessible to guests. Moreover, guests say they love being close to the Oak Leaf Marina for a thrilling boating experience and the area's t

Guests have noted and exalted the hotel staff and especially the front desk staff for being warm, attentive, welcoming, and resourceful. They have also hailed the restaurant staff for the sumptuous meals served and its top-notch service.

The spotless, spacious and attractively decorated rooms are, according to guests, some of the major highlights here and contribute to a highly memorable stay. Further, guests say the bathrooms and swimming pool are immaculately maintained.

The outmoded and cranky elevator has been a source of annoyance to guests, many of whom state that riding it to the upper floors has not exactly been the kind of experience they will cherish.

Guests have complained about repulsive smells in the hallways which at times permeate into the rooms thus rendering their stays uncomfortable.

There have been complaints by guests who had to brave chills in the rooms after they decided to switch off the noisy air-conditioning units.