About New Inn by Greene King Inns
New Inn by Greene King Inns is a family-friendly hotel situated on the outskirts of Newport in Langstone in Wales.
Each of the comfortable bedrooms has been neutrally decorated, and benefits from en-suite facilities, free WiFi, digital TV and other basic amenities such as a hair dryer and tea and coffee-making facilities.
There is ample on-site parking which is free to all guests. The hotel is wheelchair accessible, and there are wheelchair accessible bedrooms.
The hotel offers a comfortable bar and lounge area, as well as a pub-style restaurant. Breakfast is served daily, as well and lunch and dinner and hot food throughout the day.
There are a number of attractions local to New Inn by Greene King Inns, including Celtic Manor and Newport’s Golf Course, University of Wales, Tredegar House, Beechwood Park and Caerleon.
Positive Reviews
positive:
Great staff and customer service.
The majority of guests comment that staff are helpful, friendly and welcoming and check-in and thereon after. Guests comment that restaurant and bar staff are equally accommodation, and remain friendly, helpful and professional even during busy times.
positive:
Comfortable and functional bedrooms.
There are mixed reviews regarding the comfort of beds and bedding, however guests generally describe bedrooms as a whole as functional and comfortable, with decent amenities and facilities provided.
positive:
Large car park and good location.
A number of guests comment on the large car park, which seems to provide ample space for guests. Guests comment that the location of the hotel is ideal for visiting a number of places within the surrounding area.
Negative Reviews
negative:
Restaurant very busy at times.
Guests do comment that the restaurant becomes very busy at certain times, and doesn’t seem to be large enough to accommodate all guests. Guests mention long waits for tables, and having to wait for service and food.
negative:
Poor TV signal.
A couple of guests complain of poor TV signal. The TVs in bedrooms reportedly only provide a handful of channels, with signal service error message for other channels.
negative:
Small shower cubicle.
A few guests mention small shower cubicles, which are reportedly stuffy and poorly designed. Guest comment that some shower heads are at an awkward angle, leaking over the shower tray.