Ayres Hotel Chino Hills - Ontario (Chino Hills, USA)

Ayres Hotel Chino Hills' guests are extremely impressed with the clean, spacious, and modern design of the rooms. The beds, wardrobe cabinets, and television are all sufficient in size and comfortable, as well as the bathroom area.

The hotel staffs are very professional and well-trained in terms of providing quality service and assistance to guests. Most of the guests appreciated the way the staff members communicate and handle special requests, as well as their excellent manner of addressing all types of issues within the hotel.

Most guests stayed at the hotel due to its close proximity to the Chino Airport and other tourists' destinations such as Planes of Fame. Moreover, the hotel also offers great access to the freeway and variety of restaurants or shops within the surrounding areas.

Some guests were disappointed with all the noise coming from the adjacent rooms such as loud talking, television sounds, and heavy footsteps within the hallway due to the poor soundproofing of the rooms. As a result, guests are advised to wear earplugs to prevent any sleep disruption.

Aside from the unsatisfactory laundry facilities, a few guests noted that they were displeased with some of the hotel facilities such as the elevator, which was always out of order. The lack of enough luggage carts provided for guests also caused inconvenience.

Guests were annoyed and unimpressed with the use of room keys as control access for the lights and air-conditioning system inside the rooms. It was very hard for guests to figure out the right switch and they couldn't control the automatic switches needed for the air-condition temperature.